Luxury Retail Store Manager - High Jewelry

Hong Kong

Responsibilities:

• Responsible for the day-to-day operations and management of the retail store, ensure effective floor management and learning initiatives are put in place to drive performance.
• Build and coach the team in delivering the ultimate Client Experience, also motivate them towards achievement of sales target & company KPIs.
• Plan monthly sales forecast to meet business targets to achieve good profitability and opportunities for growth.
• Regularly analyse sales transaction and evaluation on sales performance
• Manage stock availability to manage store inventory and responsible for the allocation of pieces when facing inventory crunches from various brands
• Partner with respective departments to prepare for boutique opening/closing/renovation to ensure smooth transition in terms of store operations
• Improve internal control and processes for the efficiency of the company’s policies and procedures and to identify improvement opportunities in line with the performance framework
• Maintain excellent working relationship with Brands principals
• Other ad-hoc tasks as required

Qualifications:

• High Diploma or above
• At least 10 years retail operation experience, with luxury brand experience is an advantage
• Positive attitude, proactive, fast paced and a good team player
• Client centric and coaching mindset
• Fluent in English and Chinese
• Independent and able to work under pressure
• Strong oral and written communication skills

If you would like to apply for this role or find out more, please contact on +852 2847 9952 or apply online with your latest CV in Word format including current and expected salary.  Kindly note that only shortlisted candidates will be notified.